Privacy Policy – How 89fd Protects Your Data in Pakistan

1 Introduction

This Privacy Policy explains how 89fd ("the Platform", "we", "us") collects, uses, stores and protects the personal data of users ("you", "the User") who register an account or interact with any part of the 89fd website or mobile application.

By creating an account on 89fd, you confirm that you have read and understood this policy and that you consent to the collection and use of your data as described here. This policy should be read alongside the Terms and Conditions, which together form the full agreement between you and 89fd.

89fd is committed to handling your personal information responsibly. We collect only what is necessary to operate the platform, process your PKR transactions, keep your account secure, and provide a better experience. We do not collect data for its own sake, and we do not share it with parties who have no business reason to access it.

2 Data We Collect

The information 89fd collects falls into two broad categories: data you provide directly, and data generated automatically by your use of the platform.

Data you provide directly:

• Full name and date of birth (required at registration to confirm you are 18 or older)
• Contact information, including a mobile number or email address
• Identity verification documents such as a CNIC or passport, when requested during account verification
• Payment method details required to process deposits and withdrawals in PKR — for example, your JazzCash or Easypaisa account number, bank account details or card information as relevant
• Any information you provide when communicating with the support team

Data generated automatically:

• Device information, including device type, operating system and browser version
• IP address and approximate location data derived from it
• Session data, including login times, pages visited and features used on the platform
• Betting and gaming activity records, including bet amounts, game selections and transaction history
• Cookie and tracking data as described in Section 5

3 How We Use Your Data

The data collected by 89fd is used for clearly defined purposes. We do not use your data beyond what is reasonably necessary to provide and improve the platform. The main purposes are:

• Account management: Creating and maintaining your account, processing login requests and keeping your account details up to date.
• Transaction processing: Handling deposits and withdrawals in PKR through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Identity verification: Confirming your identity when required, particularly before processing withdrawals above defined thresholds or where account security concerns arise.
• Platform security: Detecting and preventing fraud, unauthorised account access, multi-accounting, money laundering and other prohibited activities.
• Customer support: Responding to queries, resolving disputes and handling account-related requests from registered users.
• Personalisation: Improving your experience on 89fd — for example, surfacing relevant cricket or PSL betting markets based on your history, or showing promotions that match your activity.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, security alerts and platform announcements. Marketing communications are only sent where you have opted in to receive them.
• Platform improvement: Analysing aggregated usage data to improve the design, performance and content of the platform over time.

4 Payment Information

All financial transactions on 89fd are conducted in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, your payment details are passed to the relevant payment processor through a secure, encrypted channel.

89fd does not store full card numbers, CVV codes or complete wallet credentials on its own servers. Payment processing is handled by third-party payment service providers who are contractually required to maintain appropriate data security standards. Only the minimum information needed to identify and match your transaction — such as a partial account reference or transaction ID — is retained by 89fd.

Your transaction history within 89fd (amounts deposited, amounts withdrawn, dates and methods) is retained as part of your account record. This information is used for account management, dispute resolution and verification purposes. It is not shared with third parties for marketing or analytics purposes.

5 Cookies & Tracking

89fd uses cookies and similar tracking technologies to operate the platform effectively and improve the experience for users. A cookie is a small file stored on your device by your browser when you visit a website. It does not give 89fd access to your device or any personal files.

The types of cookies used on 89fd include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. Without these, the platform cannot operate correctly.
• Performance cookies: Used to understand how users interact with the platform — which pages are visited most, where users spend time, and where technical errors occur. This data is aggregated and does not identify individual users.
• Functional cookies: Used to remember your preferences, such as your preferred language or display settings, so you do not have to reset them on each visit.
• Analytics cookies: Used to measure platform usage and performance. Analytics data helps 89fd understand trends and improve the product over time.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use core platform features, including logging in and placing bets.

6 Data Sharing

89fd does not sell, rent or trade your personal data to third parties. Data is shared only in the following limited circumstances, and only to the extent necessary for the purpose described:

• Payment processors: Your payment information is shared with the relevant payment service provider (such as JazzCash, Easypaisa or your bank) to process your transaction. These providers are subject to their own data protection obligations.
• Identity verification providers: Where account verification is required, a third-party verification service may be used to confirm identity documents. Only the necessary document data is shared for this purpose.
• Platform technology providers: Third-party services that power parts of the 89fd platform — such as game providers, hosting infrastructure and analytics tools — may process certain technical or usage data as part of delivering their service. These providers are contractually bound to handle data securely and only for the stated purpose.
• Fraud prevention: In cases of suspected fraud, money laundering or other serious platform violations, relevant information may be shared with appropriate third parties or authorities as required.

In all cases, data sharing is limited to what is genuinely necessary. 89fd does not share your betting history, game activity or personal profile with advertisers or data brokers.

7 Data Retention

89fd retains your personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this policy. The specific retention periods vary depending on the type of data:

• Account registration data: Retained for the duration of your account and for a defined period after closure to allow for dispute resolution or account reinstatement requests.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum period consistent with standard financial record-keeping requirements.
• Identity verification documents: Retained only for as long as necessary to complete verification. Copies of CNIC or passport documents are not stored longer than required.
• Betting and gaming activity: Game and bet history is retained as part of your account record and is accessible to you through your account dashboard. It is retained for a defined period after account closure.
• Support communications: Records of customer support interactions are retained for a defined period to allow follow-up and to maintain quality standards.

When your data is no longer needed for any of these purposes, it is securely deleted or anonymised. Anonymised data — where no individual can be identified from it — may be retained longer for aggregate analysis and platform improvement.

8 Data Security

89fd takes the security of your personal information seriously. The platform uses a combination of technical and operational measures to protect data from unauthorised access, loss or misuse.

• Encryption in transit: All data transmitted between your device and the 89fd platform is protected using HTTPS/TLS encryption, so information cannot be intercepted in transit.
• Access controls: Access to personal data within 89fd's systems is restricted to authorised personnel who genuinely need it to perform their roles. Access logs are maintained.
• Secure password storage: Account passwords are stored in hashed form. 89fd staff cannot view your actual password — only you know it.
• Account security features: Users are encouraged to choose a strong, unique password and to contact support immediately if they suspect any unauthorised access to their account.

While 89fd takes reasonable and appropriate steps to protect your data, no online platform can guarantee absolute security. Users also play a role in keeping their accounts safe — do not share your login credentials, do not use the same password across multiple sites, and always log out when using a shared device.

9 Your Rights

As a registered 89fd user, you have rights over your personal data. These rights can be exercised by contacting the support team through your account. 89fd will respond to all valid requests within a reasonable timeframe.

To exercise any of these rights, contact the 89fd support team through your registered account. We may need to verify your identity before acting on a request to protect against unauthorised access. Requests related to account deletion or data export will be handled within a reasonable period — typically within 30 days of receipt.

Please note that some data cannot be deleted immediately if it is required for transaction records, ongoing dispute resolution, or other legitimate platform operations. In such cases, 89fd will explain what can and cannot be deleted at that time.

10 Children & Minors

89fd is strictly an adult platform. The minimum age to register and use the platform is 18 years. We do not knowingly collect personal data from anyone under the age of 18.

During registration, users are required to confirm their date of birth. Where there is reason to believe a user may be under 18, the account will be suspended pending age verification. If it is confirmed that an account was registered by a minor, the account will be permanently closed and any balance returned via the registered payment method.

Parents and guardians are encouraged to use parental control software to restrict access to online gaming and betting websites on devices accessible to children. 89fd supports responsible access and takes underage use seriously.

11 Third-Party Links

The 89fd platform may contain references or links to third-party services such as payment providers or game developers. These third parties operate under their own privacy policies, which are separate from this one. 89fd is not responsible for the privacy practices or content of any external service.

When you interact with a third-party payment provider — for example, completing a JazzCash or Easypaisa transaction — you are doing so under that provider's terms and privacy policy. We recommend reviewing the relevant provider's policy if you have questions about how they handle your data.

12 Policy Changes

89fd may update this Privacy Policy from time to time to reflect changes in how the platform operates, improvements in security practices, or other relevant developments. When material changes are made, registered users will be notified through the platform or via their registered contact method.

The "Last updated" date at the top of this page always reflects when the policy was most recently revised. Continued use of the 89fd platform after an updated policy is published constitutes your acceptance of the changes. If you do not agree with a revised policy, you may close your account by contacting support.

Minor clarifications or formatting changes that do not affect the substance of the policy will be applied without a separate notification but will always be reflected in the published document on this page.

13 Contact

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, please reach out to the 89fd support team through your account dashboard or via the support contact details shown in the footer of this page.

All privacy-related queries are treated with priority. Where a request involves sensitive data — such as account deletion or data export — please clearly state the nature of your request so it can be routed correctly.